Participants
Agenda
- Launch date for the new debit card
- Readiness of the contact centre
- Integration with the processing system
- The advertising campaign
Decisions
- We launch the card on 15 October, with no delay
- Nilufar signs off the agent script by 1 October
- Advertising starts a week before launch, no earlier
Tasks
- Finish the integration with the processing system and test it on 100 cardsAziz5 October
- Write the agent script and train the shiftNilufar1 October
- Prepare the creatives and clear them with legalMalika8 October
- Get everyone together for a final check before launchDilshod12 October
Word-for-word transcript
The full transcript with timecodes is attached below the minutes: if you need to, you can always check the exact wording.
